Q1: Can I customize products with my own private label or logo?
A1: Yes, we provide comprehensive OEM and ODM customization services. You can customize the brand logo, outer packaging, color choices, and user manuals to fit your brand requirements.
Q2: What quality standards and certifications do your products comply with?
A2: All of our products are designed and manufactured under strict quality control standards. They hold international safety and compliance certificates including CE, RoHS, and FCC.
Q3: What is the typical lead time for production and shipping?
A3: Standard items are generally prepared and shipped within 3 to 7 business days. Custom OEM orders usually require 20 to 30 days depending on customization details and order size.
Q4: How do you package products to prevent damage during transportation?
A4: We use professional-grade export packaging featuring thick shock-absorbing foam inserts and reinforced double-wall cartons to ensure your products arrive in perfect condition.
Q5: Do your beauty devices come with a warranty?
A5: Yes, we offer a 12-month quality warranty on all of our devices. Our dedicated technical customer support team is always available to help resolve any operational queries.