1. Are you an original factory?
Yes, all products are produced by our own factory. Meanwhile, we have ISO9001 certification and our high-quality products are exported to EU, North America, and 20 different Asian countries.
2. Do you have patents and original design for your products?
Yes, absolutely. We develop and design our products independently. All products hold patent certificates, which differentiates them from other suppliers.
3. How do you guarantee product quality?
We adhere to the principle of "product first and quality first". We have organized a strict and responsible quality inspection team. All products have successfully passed CE, RoHS, FCC, 3C, PSE, and KC certifications.
4. What is the warranty policy?
We offer a one-year warranty for all series of products, supported by a return and refund policy.
5. Can I buy a sample for testing before placing a large order?
Yes, clients can purchase samples or place trial orders at the initial stage. We ensure that the quality of bulk orders remains identical to the samples. We keep 1-2 standard units as a production reference.
6. How is the after-sales service structured?
We have a professional service team available 24 hours online to help clients solve problems. Any queries or issues will be answered in the shortest possible time.