Q1:
Are you an original factory?
Yes, all products are produced by our own factory. Meanwhile, we have ISO9001 certification approved, and high-quality products exported to EU, North America, and Asia across 20 different countries.
Q2:
Do you have patents and own designs for your products?
Yes, absolutely. We develop and design by ourselves, and all products have patent certificates, distinguishing them from other suppliers.
Q3:
How is the product quality managed?
We always adhere to the principle of "product first and quality first." We organized a strict and responsible quality inspection team to ensure the standard. All products have passed CE, ROHS, FCC, 3C, PSE, and KC certifications.
Q4:
What is the warranty policy?
We offer a one-year warranty for all series of products, supported by a clear return and refund policy.
Q5:
How can I buy a sample for testing before placing a bulk order?
Clients can purchase samples or place trial orders at the initial stage. We always maintain the same quality for bulk orders as the samples provided. We will retain 1-2 standard units as a reference for subsequent production.
Q6:
What options are available for transportation and shipping?
For samples, we utilize efficient express carriers such as UPS, DHL, or FEDEX, as well as air freight. This offers fast, door-to-door delivery to save you time and cost. For bulk orders, we provide choices including ocean shipping or air freight, and will coordinate to select the optimal shipping method.
AOF Beauty
